This contract is being entered into in order to fulfill the requirement to sign a contract for purchases made over the internet as outlined in the Regulation on Procedure and Principle of the Distance Sales Contracts published in the Official Gazette, number 25137, dated June 13, 2003.

Article 1 – Subject

The subject of this contract concerns the rights and obligations of the parties in accordance with the provisions of the Regulation on Procedure and Principle of the Distance Sales Contracts related to the Consumer Protection Law (number 4077), specifically the sale of a service by the SELLER to the BUYER. The seller’s information is provided below.

Article 2.1 – Seller Information

Title: Marmaris.com LLC

Address: Çildir Mah. 144. Sok No: 3  Kapi No: 10 Marmaris – Turkey

Phone Number: +90 533 048 0264

E-mail: Levent@marmaris.com

Website: www.marmaris.com

Article 2.2 – Buyer Information

The customer is a member of the excursion site www.marmaris.com. The address and contact information provided during subscription will be used as the basis for this contract.

Article 3 – Information About The Service Subject to the Contract

This article provides information regarding the type, quantity, brand/model, color, selling price, and payment method for the services included in this contract. This information is valid at the time the order is finalized.

Article 4 – General Provisions

4.1 – The buyer acknowledges and agrees that they have read and fully understood the preliminary information provided about the basic qualifications, selling price, payment method, and delivery of the service(s) subject to this contract. The buyer has also provided the required confirmation in the electronic environment.

4.2 – The service(s) subject to this agreement will be delivered to the buyer or the specified person/legal entity at the provided address within the time period specified in the preliminary information, based on the distance from the buyer’s current location. This period of time should not exceed 30 days for any reason. This period may be extended for an additional 10 days with prior notice to the buyer.

4.3 – If the service subject to the contract is to be delivered to a person/legal entity other than the buyer, Marmaris.com LLC will not be liable for any refusal of delivery by the said person/legal entity.

4.4 – Marmaris.com LLC will be responsible for delivering the concerned service in good condition, complete with any guarantee certificates and user guides. The service should meet the qualifications specified in the order.”

4.5 – If the price of the service is not transferred to Marmaris.com LLC by the issuer bank or financial institution due to illegal use of the buyer’s credit card without the buyer’s consent and fault, the buyer will be responsible for returning the delivered product to the contact address(es) of Marmaris.com LLC within 3 days. In this case, the delivery cost will be the responsibility of the buyer.

4.6 – Marmaris.com LLC will notify the buyer if they are unable to deliver the service within the specified time period due to force majeure, adverse weather conditions, or transportation disruptions, etc. In this case, the buyer will have the option to cancel the order, replace the contract service with an equal service, or postpone the delivery time until the condition is resolved. If the buyer chooses to cancel the order, the paid amount will be fully reimbursed to the buyer in cash within 3 days.

Article 5 – Right of Withdrawal

The buyer has the right to withdraw 24 hours before the delivery of the service (such as tours, trips, excursions, etc.) subject to this contract. To use this right, the buyer must notify Marmaris.com LLC within this time period via fax, email, or phone. The service must also be unused in accordance with the provisions of the relevant article. If the buyer exercises this right, it is required that the carrier’s delivery notice showing the service was given to a third party or the buyer, as well as the original product invoice, be sent to the contact addresses of Marmaris.com LLC. Within 7 days of receiving these documents, the price of the service will be reimbursed to the buyer. If the original invoice is not sent, VAT and any other legal liabilities will not be reimbursed to the buyer. The return costs, if any, for the service subject to withdrawal will be the responsibility of the buyer.

The consumer has the right to request the cancellation of a payment if their credit or payment card has been used illegally and without their consent by unauthorized persons. In this case, the card issuer will return the payment to the consumer within 10 days of being notified of the objection.

For the enforcement of this contract, the consumer courts located in the residential area of Marmaris.com LLC and the arbitration boards announced by the Ministry of Industry and Trade are authorized.

By placing an order, the buyer is deemed to have accepted all the terms and conditions of this agreement.